PROCEDURE FOR REQUESTING STATUS OF A CURRENT ORDER
We have set up a dedicated email address for communication regarding the status of your order:
This is the most efficient method compared to telephone communication as it allows us the time to communicate with our suppliers, or to check with our own production line as to completion dates for existing orders. We may not receive an answer from our suppliers quickly, but we endeavour to reply to our clients, one way or another.
Thank you for your patience and understanding